Delivery time is estimated between 7 and 8 working days. We start counting the days till delivery after payment has cleared and order confirmed.
We suggest you double check the delivery address before continuing on with your shopping to avoid delivery delays and mistakes.
*We only delivery in South Africa currently. No regional and international orders
A tracking number for your order will be sent via email.
If you have not received your order with in 10 working days, you should submit proof of payment via email and reconfirm your address and one of our representatives will be in touch with in 24hours.
Exchange and refund
We strive to make sure our customers receive value for their money and we are saddened by any returns.
Return Policy and Process
If you would like to return an item, here is a 3 step process
1. Contact customer service using the email on the website and a representative will be in touch soonest. In the email please state the following
• Name of item being returned
• Date you bought the item and the means of payment used to purchase the item
• State if you want a refund or an exchange
• Reason why it is being returned in detail *We regret it is because of this.
• Correctly supply the pick up address, pick up time and date
2. Repackage the item into its delivery package and seal the package
3. If it is a refund that you require expect the refund in the account details supplied. We will also send a proof of payment to the email that sent the return policy details.
Return Terms and Conditions
• We do not allow the refund or exchange of the following
• Active wear
☆Why we might refuse to refund or exchange the above items if : • Items that are not in their original condition because
• They have been worn
• Items that have
• body odors, fragrance traces, lotion traces, glitter traces and have hairs of humans or pets, The smell or cigarettes and alcohol
• Tags have been removed and not in original packaging
• Items that are on sale.
Due to health concerns we will have to stick to the above conditions.
The exchange of lingerie and swimwear can only be allowed after notifying us 2 weeks after the delivery of product.
• We allow the refund and exchange for
The item to be returned or exchanged or refunded must be in its purchased condition unworn and unwashed with all the original tags attached. Any return or exchange or refunded should be sent back in the original, undamaged box and packaging.
How to order
Click add to bag.
Choose the following
• Size – Using Chart size guide
• Colour – If available
View items added to bag and make any adjustments necessary or needed
Press on Check out button
Register your Busisiwear account using email address
Fill in your details
• Delivery address
• Payment methods
• Use Unique discount code – not compulsory
• An email will be sent to you after confirming your order
• After your order has been sent a tracking number will be sent via email.
How to pay
This has been put in your website document attached